Enterprise AI Platform

One AI Agent for
Every Employee

Trusted by Enterprises Modernizing Hr and IT Operations

“Cascade gives organizations a way to jump into AI in HR without the risk of jumping in the deep end. The volume of employee questions that used to sit in someone’s inbox now gets handled immediately, when and where employees need it. I’ve been really pleased with what we’re seeing, and I know it only gets better from here.”

BROOK CARLON
CHRO
Kastle

“There are few ways to impact employee experience on a truly macro level. AI for employee support is the kind of investment everyone can use any time.”

KARAH PENNINGTON
VP of Human Resources
OneOncology

“When your team is there to support patient care, every hour employees spend on routine questions is an hour away from the work that can save lives. Cascade gave our staff a place to get answers, so our HR team could focus on the work only they can do. We started there, and the model has us looking at IT next.”

JUSTICE WEST
Product Manager – Enterprise Solutions
OneOncology 

“I’ve rolled out a lot of tools as a CHRO. Cascade’s time to usefulness is unlike anything I’ve seen. The platform was ready to go before our team was ready to go. The implementation process forced us to close every gap in our knowledge base, which had real organizational value on its own. And then it kept going. Employees kept using it. This isn’t a SaaS renewal decision. It’s an engine for how an organization manages knowledge in real time.”

BRITT PROVOST
Cascade CHRO early-adopter
Executive in Residence and MBA Lecturer
University of Washington Bothell School of Business

The New Rules of Enterprise AI

Research from McKinsey, Google, MIT, and others is reshaping what enterprise leaders expect from AI. Three principles are emerging. 

AI Must Be
Domain-Specialized 

Specialized agents master the workflows, compliance, and institutional knowledge that generic copilots can’t reach

15-25% gains for
domain-specific agents 

AI Must
Power Workflows

Real value comes from end-to-end orchestration across systems, not single-task automation, and the difference shows up in every enterprise outcome.

65-85% gains vs.
5-10% for transactional agents

AI Must Have a Unifying Strategy

Organizations seeing real returns are doing something different: a single intelligence layer that connects every system and resolves employee needs end to end.

74% achieve payback in Year 1
with a unified approach 

The Systems Are in Place.
The Work Is Still Manual. 

Requests with known answers and known steps still require someone on your team to look up the policy, check three systems, and handle it themselves. 

From Answering Questions to Executing Work 

Cascade is an agentic workflow automation platform. Each agent is purpose-built for a specific operational domain, deeply integrated with your systems of record, and governed by your organizational policies. Rather than surfacing information and waiting for a human to act, Cascade agents interpret policy, verify identity, and execute workflows in real time across HRIS, ITSM, payroll, benefits administration, and identity systems. 

Intelligence
Layer

Agents draw from a shared operational context built from your systems, policies, and employee data. 

Works With Your Systems

Out-of-the-box with Workday, ServiceNow, ADP, UKG, and your SSO. 

Enforces Your Policies

Every interaction is verified, compliant, auditable, and scoped to the employee’s role and permissions.

Live in Weeks


Fastest deployment:

5 business days. 

Most customers live 
within 2-4 weeks.  

Your Best People Are Doing Work That Doesn’t Need Them

Employee Experience Impact

Personalized, confidential support at any hour, with answers tailored to each employee’s role, location, and eligibility rather than generic guides or queue-based help. 

Operational Excellence

Workflows that once required manual handoffs across departments are automated, standardized, and auditable, so service delivery scales without scaling headcount.

Strategic Transformation

Real-time visibility into workforce trends and operational bottlenecks replaces quarterly reports, giving leadership the clarity to act on what is happening now. 

See How Cascade Works for You 

Cascade is also expanding into compensation analysis, benefits contract integrity, org health insights, and cross-functional operations as the platform proves itself in each new domain. 

For HR Leaders 

Automate employee support across benefits, policy, leave, and compensation with real-time, personalized answers that give your team capacity back.

For Benefits Leaders

Guide employees through plan selection during enrollment based on their role, location, and eligibility, while surfacing insights your team has never had before.

For IT Leaders

Automatically enrich documentation from existing ticket history and support data, and use that knowledge base to automate L1 and L2 support.

By the Numbers

Cascade Results 

These are production numbers from live enterprise deployments, not projections from a pilot.
The fastest deployment to date took five business days, and resolution rates reflect complex, multi-step employee requests across benefits, policy, and operational workflows. 

2-
Weeks to Launch
%
Inquiries Resolved Without Escalation
+
Plan permutations
 handled 

Improved Trust
and Agility 

Built for Sensitive Data.
Governed by Design.

Fully encrypted
Role-based access
Granular permissions
Audit trails

Cascade handles compensation data, health information, leave records, and access credentials, which is why the architecture is identity-first and least-privilege by design. Every interaction is logged, auditable, and scoped to the employee’s role and permissions. This is not a wrapper around a general-purpose LLM. 

My premium is going up $140 a month next year. Is there any way to bring that cost down without losing coverage?

I go to therapy two to four times a month. Which plan covers that without costing me a fortune?

I’ve already been diagnosed with a serious illness. Would future complications still be covered under critical illness insurance?

Featured

2025 Annual AI in Open Enrollment Report

Employees arrived at Open Enrollment 2025 asking sharper questions than ever before, moving past benefits basics and into the real work of comparing plans, modeling costs, and making decisions for their specific situations. Our second annual report captures what that shift looked like in practice: what employees asked, when they asked it, what changed year over year, and what it means for how you build benefits support in 2026.

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Deploy AI Agents
Across Your Operations,
in Weeks 

See what Cascade can resolve, execute, and automate across your enterprise. 

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