We may collect a variety of information, including personal information, from or about you or your devices from various sources, as described below.
Registration and Profile Information. If you register to use our Services, you sign up for notifications or updates, or participate in our surveys, we may ask you for your name, email address, and phone number.
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact our support team, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other personal information you choose to provide. If you subscribe to our newsletter, then we will collect certain personal information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online through our Website. We will collect the personal information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the personal information you make available to us on LinkedIn.
Location Information. We may infer your general location information, for example by using your internet protocol (IP) address.
Device Information. We receive information about the device and software you use to access our Services, which may include IP address, web browser type, operating system version, phone carrier and manufacturer, and device identifiers.
Usage Information. To help us understand how you use our Services and Website and to help us improve them, we automatically receive information about your interactions with our Services and Website, like the pages or other content you view, the searches you conduct, and the dates and times of your visits.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. This aids your experience when you use our Website and allows us to improve the functionality of our Website. Cookies can be used for performance management (i.e., collecting information on how our Website is being used for analytics purposes). They can also be used for functionality management, enabling us to make your visit more efficient by, for example, remembering language preferences, passwords, and log-in details.
Below is an overview of the types of Cookies we and third parties may use to collect information.
|Cookie Name||Purpose||Retention Period|
|IndexedDB. firebaseLocalStorageDb. firebaseLocalStorage. firebase:authUser||Keep the user signed into the website||1 year or upon user logging out|
|JOTFORM_SESSION (third-party cookie)||Registers a unique ID for the visitor in order for the website to recognize the visitor. (third-party||7 days|
|Cookie Name||Purpose||Retention Period|
|Guest (third-party cookie)||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||1 month|
|userReferer(third-party cookie)||Determines how the user accessed the website. This information is used by the website operator in order to measure the efficiency of their marketing.||1 month|
Please review your web browser’s “Help” file to learn how you may modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Website, you may not be able to utilize the features of our Website to their fullest potential.
We use the information we collect:
If you are located in the EEA or the UK, we only process your personal information when we have a valid “legal basis,” including as set forth below:
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Marketing. We do not rent, sell, or share information about you with non affiliated companies for their direct marketing purposes, unless we have your permission.
Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting google.com/policies/privacy/partners . To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, and the dates and times of your visits.
Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (optout.networkadvertising.org) or the Digital Advertising Alliance (optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
Consent. We may also disclose your information with your permission.
We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.
To facilitate our global operations, we may transfer, store and process your personal information in jurisdictions other than where you live, including in the United States. Laws in these countries may differ from the laws applicable to your country of residence. For instance, if you are a European Economic Area (EEA) data subject and your personal information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done so pursuant to necessary means to ensure an adequate level of protection.
We offer Standard Contractual Clauses, also known as E.U. Model Clauses, to meet the adequacy and security requirements for our Customers that operate in the E.U. and other international transfers of Customer data. To receive a copy of our standard Data Processing Addendum, incorporating Standard Contractual Clauses, please email [email protected]. In addition, Cascade has executed Standard Contractual Clauses with its sub processors who process personal information on behalf of Cascade.
If we have disclosed your personal information for a business purpose over the past 12 months, we will identify the categories of personal information shared with each category of third-party recipient.
If we have sold your personal information over the past 12 months, we will identify the categories of personal information purchased by each category of third-party recipient.
If you have any questions, comments, or concerns about our processing activities, please email us at [email protected] or mail us at:
10700 NE 4th St, Unit 3208,
Bellevue, WA 98004